This is a legal agreement (hereinafter referred to as “ Terms of Use”) between you (the person accessing, viewing or otherwise using the platform (as defined  hereinafter), and hereinafter referred to as “You”, “Your”, “Yourself” or “User” as per the context) and Khurja Ceramic (khurjaceramic.com), a firm registered under the laws of India, having its registered office in Khurja – 203131, Uttar Pradesh, INDIA.or any of its  subsidiaries  which  term  shall  include  its  Affiliates,  permitted assigns and successors (hereinafter referred to as “Khurja Ceramic ”, “We”, “Our” or “Us”). These Terms of Use set forth the legally binding terms and conditions for Your Platform. By accessing or using this Platform, You agree to be bound by these Terms of Use, Privacy Policy (as defined below), and Terms of Sale for Sellers (as defined below) or Terms of Sale for Buyers (as defined below) as applicable, and such other agreements (hereinafter referred to as “ Agreements”) as may be adopted by Us from time to time. Please read these Agreements carefully before entering into a Transaction (as defined below) on this platform.


1.1 The Platform is owned and operated by Khurja Ceramic .

1.2 If  You  transact  on  the Platform, You shall be subject to the Agreements  /  that are applicable to the Platform for  such Transaction. By  using  the Platform, You shall be contracting with Khurja Ceramic , and these Terms  of  Use  including the Agreements constitute Your binding obligations, with Khurja Ceramic .

1.3 For the purpose of these Terms of Use, wherever the context so requires:

  1. “Buyer” means a User who places an order for purchase of Products and/or services on the Platform.
  2. “Buyer ID” shall have the meaning ascribed to it in Clause 4.2.

      (c) “Feedback” shall have the meaning ascribed to it in Clause 16.3.

      (d) “GST” means the goods and service tax is levied under the Central Goods and Services Tax Act and Rules (CGST), Integrated Goods and Services Tax Act and Rules (IGST), State  Goods  and  Services  Tax  Acts  and  Rules  (SGST)  levied  by  the  States,  Union Territory  Goods  and  Services  Tax  Act  and  Rules  (UTGST)  levied  by  the  Union Territories, and all allied cesses, duties and taxes. 

      (e) “Personal Information” means any information that  relates  to  a  natural  person which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a person.

      (f) “Platform” means the technological applications, through which the Products are made available for sale to a select group of Buyers, including but not limited to the website (www.khurjaceramic.com), any mobile applications where the Products are made available for Sale and any kiosks set  up  by  Khurja Ceramic   at  various  centers  or  other locations, to provide access to the Platform which in itself shall be a closed environment with access only granted to such select Users with no access to the public at large.

     (g) “Privacy Policy” shall mean the privacy policy applicable to the Platform and available at https://khurjaceramic.com/PrivacyPolicy.

     (h) “Products” shall mean the products made available for sale on the Platform.

    (i) “Purchase  Order” means the specific terms of trade including  but  not  limited  to  the commercial terms agreed between Khurja Ceramic  and the Seller.

    (j) “Seller” means (i)  Khurja Ceramic   and/or; (ii) a person/entity who  lists its Products for sale on the Platform.

    (k) “Seller ID” shall have the meaning ascribed to it in Clause 4.2.

   (l) “Spamming” shall have the meaning ascribed to it in Clause 8.2 (d).

  (m) “Terms of Sale” shall mean the terms and conditions  of  sale  executed  between  the Buyer or the Seller (as applicable) and Khurja Ceramic ;

  (n) “Third – Party Content” shall have the meaning ascribed to it in Clause 5.2.

  (o) “Transaction” means the process of placing an order for the Products or availing

Any services on the Platform; and

 (p) “User Submissions” means content including Your data or information of Your Product rating, comments, reviews in relation to Products or the Platform, suggestions,

questions or other information and includes any material that is generated, as a whole or  in  part,  on  the Platform, including, communication between Users, analytics and reports, trends, patterns, notes, messages, emails, posts and other communication that Users provide or receive, through Platform.

1.3 Khurja Ceramic  owns and manages  the Platform, which is an electronic medium  to enable the display and sale of various Products, and incidental services thereto. The Platform


  1. A medium for the Sellers to advertise, exhibit, make available and offer to sell various Products to the Buyers and to enable payments by the Buyers to the Sellers; and 
  2. such other services as are incidental and ancillary thereto. Such services are offered to the Users through various modes which may include managing the logistics for delivery of the Product to the Buyer or a service selected by the User while using the Platform.

1.4 In the event that there are any conflicts between (a) the Privacy Policy and any other Agreements (other than these Terms of Use), the Privacy Policy shall take precedence to the extent of the conflict; (b) the Terms of Sale for Sellers and any other part of these Terms of Use, the Terms of Sale for Sellers shall take precedence to the extent of the conflict; or (c) the Purchase Order and the Terms of Sale for Sellers, the Purchase Order shall take precedence to the extent of the conflict; (d) the Terms of Sale for Buyers and any other part of these Terms of Use, the Terms of Sale for Buyers shall take precedence to the extent of the conflict; (e) these Terms of Use and any other notices, disclaimers or guidelines appearing on the Platform, these Terms of Use shall take precedence to the  extent  of  the  conflict.  These  Terms  of  Use  together  with  the  Privacy  Policy,  the Purchase  Order and  the  other  Agreements  of  the Platform, together  with  all  other notices, disclaimers, guidelines appearing on the Platform from time to time constitute the entire agreement upon which You are allowed to access and use the Platform and avail the Services.

1.5 Any refunds shall be provided  under  the Terms  of  Sale  for  the Seller  or Terms  of Sale  for  Buyer  as  applicable. Transactions  carried  out  by  Users  on  the  Platform (including but not limited to order placement, payments, returns and refunds) shall be as per the procedures for the same as set out in Terms of Sale for Buyers, Terms of Sale for Sellers and Purchase Order as applicable.

1.6 You understand  and  agree  that  Khurja Ceramic   has  the  right  to  cancel  any Transaction, listing or acceptance (a) for any reason in accordance with the Agreements, or (b) under an order or instruction from any statutory, quasi-judicial or judicial authority, or (c) under the terms specified in the Terms of Sale for Buyers or Terms of Sale for Sellers as applicable


By registering for and/or using the Platform in any manner, You agree to all of the terms And conditions  contained  herein, which  also  incorporate Khurja Ceramic ’ Privacy  Policy and  all  other  operating  rules,  policies  and  procedures  that  may  be published   from   time   to   time   by Khurja Ceramic , each of which is incorporated  by  reference  and  each  of  which  may  be  updated  by Khurja Ceramic  from time to time without notice to You in accordance with the terms set out under the “Modification of Terms of Use” section below. In In addition, some services offered  through  the Platform may  be  subject  to  additional  terms  and  conditions specified by Khurja Ceramic  from time to time; Your use of such services is subject  to  those  additional  terms  and  conditions,  which  are  incorporated into  these Terms of Use by this reference. These Terms of Use apply to all Users of the Platform.


Subject  to  these  Terms  of  Use, Khurja Ceramic  may  offer  to  provide  the services, as described more fully on the Platform, and which are selected by You, solely For Your  own  use,  and  not  for  the  use  or  benefit  of  any  third  party.  Services  shall include, but not be limited to, any services Khurja Ceramic  performs for You, any hardware offered by Khurja Ceramic , or any widgets that You download from  the Platform or, subject  to  the  terms  set  out  under  the  “Third party Sites and Services” section below, from third party application stores authorised by Khurja Ceramic , as well as the  offering  of  any  materials  displayed  or  performed  on  or through the Platform (including Third – Party Content (as defined below). 


4.1 In order to use the Platform, You are required to register with Khurja Ceramic  (either though its application or device) and represent, warrant and covenant  that You  provide Khurja Ceramic  with accurate, truthful, and complete registration information (including, but not limited to Your name (“Username”), email address and a password) and to keep Your  registration information accurate and up-to-date. Failure to do so shall constitute a breach of these Terms  of  Use,  which  may  result  in  termination  of Your Khurja Ceramic  account, at the discretion of Khurja Ceramic .

4.2 On  successful  registration  as  a  User  on  the  Platform,  Khurja Ceramic   will Generate a unique ID (“Buyer ID” or  “Seller ID” as applicable) which will be used by Khurja Ceramic  to identify each Buyer and Seller registered on the Platform.

4.3 Registration as a User is only a one-time process and if You have been previously registered, You  shall login  /  sign  into Your  account  using  the  same  credentials  as provided by You during the registration process.

4.4 You shall not: (a) provide any false Personal Information to Khurja Ceramic  (including a false Username) or create any account for anyone other than Yourself without such person’s permission; (b) use a Username that is the name of another person with the intent to impersonate that person; (c)  use  a  Username  or Khurja Ceramic  account  that  is  subject  to  any rights of a person other than You without appropriate authorization; or (d) use a Username that is a name that is otherwise offensive, vulgar, obscene or otherwise unlawful.

4.5 Khurja Ceramic  reserves the right to refuse registration of, or cancel a Username in its sole discretion. You are solely responsible and liable for activity that occurs on Your account and shall be responsible for maintaining the confidentiality of Your account password. You shall never use another User’s account without such other User’s prior express permission. You will    immediately notify Khurja Ceramic  in writing of any unauthorized use of Your  account,  or  other  account related security breach of which You are aware.

4.6 You represent and warrant that if You are an individual, You are of legal age to form an abiding contract, or that If You  are  registering  on  behalf  of  an  entity,  that You  are authorized to enter into, and bind the entity to, these Terms of Use and register on the Platform. Access to the Platform is not available to individuals who are younger than 18 (eighteen) years old. Khurja Ceramic  may, in its sole discretion, refuse to offer the access to the Platform to any person or entity and change its eligibility criteria at  any  time. You are  solely  responsible  for  ensuring  that  these  Terms  of  Use  are  in compliance with all laws, rules and regulations applicable to You and the right to access The Platform is revoked where these Terms of Use or use of the Platform is prohibited and, in such circumstances, You agree not to use or access the Platform in any way.


5.1 All Third – Party Content on the Platform, whether  publicly  posted  or  privately Transmitted, is the sole responsibility of the person who originated such Content. Khurja Ceramic  can not  guarantee  the  authenticity  of  any Third – Party Content or data which Users may provide about themselves. You acknowledge that all Third – Party Content accessed by You using the Platform is at Your own risk and You will be solely responsible and liable for any damage or loss to You or any other party resulting therefrom and Khurja Ceramic  shall have no liability towards You or any other party for any damage or loss resulting from such Third – Party Content.

5.2 For purposes of these Terms of Use, the term ” Third – Party Content” includes, without limitation,  any  location  information, “floats”, logos, images, videos, audio clips, comments,  information,  data, text, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible by Khurja Ceramic  on or through the Platform.

5.3 Khurja Ceramic  at its discretion and in accordance with applicable law may monitor any content or information posted by You and may remove any User Submissions from the Platform if  Khurja Ceramic  determines in its sole discretion  that  such  User Submissions are in violation of these Terms of Use or any applicable law. Where Khurja Ceramic  removes User Submissions from the Platform, Khurja Ceramic   will  make  reasonable  efforts  to  inform the  User who had posted such User Submissions. Such actions do not in any manner, negate or dilute Khurja Ceramic ’s position as an intermediary or impose any liability on Khurja Ceramic  with respect to User Submissions.


6.1 The Platform contains content  specifically  provided  by Khurja Ceramic  or its partners  on  the Platform and  such content  is  protected  by  copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws, as applicable. You  shall  abide  by  and  maintain  all  copyright  notices,  information,  and restrictions contained in any such content provided by Khurja Ceramic  accessed through the Platform.

6.2 Subject  to  these  Terms  of  Use, Khurja Ceramic  grants  each User  of  the Platform a  worldwide, non-exclusive, non-sublicensable  and  non-transferable  license to  use  and  reproduce the  content  provided  by Khurja Ceramic . Use, reproduction, distribution   or   storage   of   any content   provided   by   Khurja Ceramic  other  than For personal,  non-commercial  use  is  expressly  prohibited without prior written permission from Khurja Ceramic  , or from the copyright holder  identified  in the copyright  notice of  the  content  provided  by  Khurja Ceramic , as applicable. You shall not sell, licence, rent, or otherwise use or exploit any content provided by Khurja Ceramic  (i) for commercial (whether or not for profit) use , without the prior written consent of Khurja Ceramic , or (ii) in any way that violates any third party right. 

6.3 All content provided by Khurja Ceramic  is made available as is and without any  representations  or  warranties  whatsoever,  and Khurja Ceramic  hereby disclaims any implied warranties, including but not limited to warranties of fitness for use, accuracy, merchantability, and non-infringement.


7.1 Access to the Platform will be provided on a best – efforts   basis. Khurja Ceramic  will make reasonable efforts and shall endeavor that You are able to use the Platform without undue disruption, interruption or delay.

7.2 By  creating  an account on  the  Platform, You may  receive  updates,  promotional materials  and  other  information that  We  may  send  with  regards  to  the Platform,  or services Khurja Ceramic  may offer. You may opt out of receiving any, or all, of these communications from Khurja Ceramic  by following the unsubscribe link or instructions  provided  in  any  email We  send. You  will  continue  to  receive important updates with regards to Your account. The process governing Transactions and specific requirements with respect to the Products are detailed in the Terms of Sale for Buyer, Terms of Sale for Seller or Purchase Order as applicable. 

7.3 When You use the Platform to avail any services, You agree that You are involved in the  transmission  of  sensitive  and Personal Information,  including  but  not  limited  to Your registration  information and mobile number (collectively “SPI”), which falls within  the  ambit  of  the  Information  Technology  (Reasonable  Security  Practices and Procedures and Sensitive Personal  Data  or  Information)  Rules,  2011. Khurja Ceramic  agrees   to   take   all   necessary   steps to   secure   and   maintain   the confidentiality  of  the  SPI  that You  have  transmitted  in  compliance  with the  Privacy Policy, the Information Technology (Reasonable Security Practices and Procedures and Sensitive  Personal  Data  or  Information)  Rules,  2011  and Information  Technology (Security of Prepaid Payment Instruments) Rules, 2017 and other applicable laws.

7.4 Khurja Ceramic  disclaims  any  responsibility  for  any  harm  resulting  from anyone’s use, viewing, or downloading of Third-Party Content. If You  access  or  use Any Third-Party Content, You  are  responsible  for  taking  precautions  as  necessary  to Protect Yourself and Your computer systems from viruses, worms, Trojan horses, and other  harmful  or  destructive  content.  Any Third-Party Content  offered  through or available on the Platform is the Third-Party Content provider or Third-Party Content creator’s (the person, persons  or  entity  that  was  responsible  for  uploading,  adding  or sharing the content or materials) sole responsibility, and You agree that Khurja Ceramic  shall not be liable for any damages that may result from Your use of the Third-Party Content.


8.1 As  a  condition  of  use, You  promise  not  to  use the  Platform for  any  purpose  that  is

prohibited by these Terms of Use or other Agreements. You are responsible for all of Your activity in connection with, and Your use of the Platform. Additionally, You shall abide by all applicable local, state, national and international laws and regulations and, if You represent a business, any advertising, marketing, privacy, or other self-regulatory code(s) applicable to Your industry.

8.2 By  way  of  example,  and  not  as  a  limitation, You shall  not  (and  shall  not  permit  any third party to) take any action or publish any information that: (a) infringes  any  patent,  trademark,  trade  secret,  copyright,  right of  publicity  or other right of any other person or entity or violates any law or contractual duty or obligations of confidentiality; (b) You  know  is  false,  misleading,  untruthful  or  inaccurate or is in  any  way unlawful,  threatening,  abusive, harassing,  defamatory,  libelous,  deceptive, fraudulent,    invasive    of    another’s    privacy,    tortious,    obscene,    vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual  activity,  promotes  bigotry,  discrimination  or  violence,  or  is  otherwise inappropriate as determined by Khurja Ceramic  in its sole discretion; © involves commercial activities (whether or not for profit) and/or sales without Khurja Ceramic ’ prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes;  (d)constitutes   unauthorized   or   unsolicited   advertising,   junk   or   bulk   email (“Spamming”), contains  software  viruses  or  any  other  computer  codes,  files, worms,  logic  bombs  or  programs  that  are  designed  or  intended  to  disrupt, disable,  damage,  limit  or  interfere  with  the  proper  function  of  any  software, hardware,   or   telecommunications   equipment   or   to   damage   or   obtain unauthorized  access  to  any  system,  data,  password  or  other  information  of Khurja Ceramic  or any third party; (e) impersonates any person or entity, including any employee or representative of Khurja Ceramic  or includes anyone’s  identification  documents  or sensitive financial information; or (f) breaches  the Privacy Policy and/or other  Agreements,  and/ or any  of  the  other policies and rules incorporated herein.

8.3 You shall not (directly or indirectly): (a) take  any  action  that  imposes  or  may  impose  (as  determined  by Khurja Ceramic  in its sole discretion) an unreasonable or disproportionately large load on Khurja Ceramic ’ (or its third-party providers’) infrastructure; (b) interfere or attempt to interfere with the proper working of the Platform or any activities  conducted  on  the Platform or bypass  any  measures Khurja Ceramic  may  use  to  prevent  or  restrict access  to  the Platform (or  other accounts, computer systems or networks connected to the Platform); © run  any  form  of  auto-responder  or ‘spam’ on  the Platform, use  manual  or automated software, devices, or other processes to ‘crawl’ or ‘spider’ any part of the Platform, or harvest or scrape any content (including but not limited to Third-Party Content) from the Platform; (d) modify,  adapt,  appropriate,  reproduce,  distribute,  translate,  create  derivative works or adaptations of, publicly display, republish, repurpose, sell, trade, or in any way exploit the Platform or content (including but not limited to Third-Party Content), except as expressly authorized by Khurja Ceramic ; (e) decipher,  decompile,  disassemble,  reverse  engineer  or  otherwise  attempt  to derive  any  hardware,  or  source  code  or  underlying  ideas  or  algorithms  of  any part  of  the  Service  (including  without  limitation any  application  or  widget), except to the limited extent applicable laws specifically prohibit such restriction; (f) copy,  rent,  lease,  distribute,  or  otherwise  transfer  any  of  the  rights  that You receive here under; (g) delete or modify any content of the Platform, including but not limited to, legal notices,  disclaimers  or  proprietary  notices  such  as  copyright  or  trademark symbols, logos, that You do not own or have express permission to modify; (h) use the Platform in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, onto the Platform or any operating system; (i) make  false  or  malicious  statements  against  the Platform or Khurja Ceramic ; or (j) otherwise take any action in violation of Khurja Ceramic ’ guidelines and policies.

8.4 By using the Platform, You represent and warrant that: (a) You  are  18 (eighteen) years  of age  or  older  and  that  your  use  of  the Platform shall not violate any applicable law or regulation; (b) You have fully read and understood the Terms of Use and Privacy Policy of the Platform and consent to them. © You shall ensure that the requisite information provided by You to Us for access to the Platform and its allied services, is absolutely true, up-to-date and correct and  nothing  material  has  been  concealed,  and  that You  agree  to  maintain  the accuracy of such information. Khurja Ceramic  will not be liable for any incident occurring due to incorrect or insufficient information provided by You; and (d) Will not use the Platform for any unlawful purposes, or in furtherance of illegal activities.

8.5 You  acknowledge  that  all  hardware  and  software  underlying  the Platform as  well  as other  internet  related  software  which  are  required  for  accessing  the Platform are Khurja Ceramic ’ intellectual property, and that You have no rights in, or to, the Platform other than the right to use each of the same in accordance with the terms of these Terms of Use.

8.6 Khurja Ceramic  reserves the right to access, read, preserve, and disclose any information as Khurja Ceramic  reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms  of  Use,  including  investigation  of  potential  violations  hereof,  (iii)  detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to User support requests, or (v)   protect   the rights, property or safety   of Khurja Ceramic , its Users and the public.


The Platform may permit You to link to other websites, services, payment gateways or resources  on  the internet, or  advertise  other  websites,  services  or  resources  on  the Internet and  other  websites,  services  or  resources  may  contain  links  to  the Platform. When You  access  third  party  websites, You  do  so  at Your  own  risk.  These  other websites are not under Khurja Ceramic ’ control, and You acknowledge that Khurja Ceramic  is  not  responsible  or  liable  for  the  content,  functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The   inclusion   of   any   such   link   does   not   imply   endorsement   by Khurja Ceramic  or any association with its operators. You further acknowledge and agree that Khurja Ceramic  shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website, advertisement or resource.


10.1 Khurja Ceramic  may terminate Your access to all or any part of the Platform at any time, with or without cause, with or without notice, effective immediately, which may  result  in  the  forfeiture  and  destruction  of  all  information  associated  with Your membership. If You wish to terminate Your account, You may do so by (i) following the  instructions  on  the Platform or  (ii)  contacting  Khurja Ceramic .  All provisions of these Terms of Use which by their nature should survive termination shall survive termination,  including,  without limitation,  ownership  provisions,  warranty disclaimers, indemnity and limitations of liability. 


11.1 Save to the extent required by applicable law, Khurja Ceramic  has no special relationship  with  or  fiduciary  duty  to You.  You  acknowledge  that Khurja Ceramic  has no control over, and no duty to take any action regarding: which Users gain  access  to  the Platform;  what content  (including  but  not  limited  to Third-Party Content) You  access  via  the Platform;  what  affects  the content  (including  but  not limited to Third-Party Content) may have on You; how You may interpret or use the content  (including  but  not  limited  to Third-Party Content);  or  what  actions You  may take  as  a  result  of  having  been  exposed  to  the content  (including  but  not  limited  to Third-Party Content).

11.2 You release Khurja Ceramic  from all liability for You having acquired or not acquired content  (including  but  not  limited  to Third-Party Content) through  the Platform. The Platform may contain, or direct You to websites containing, information that some people may find offensive or inappropriate. Khurja Ceramic  makes no  representations  concerning  any content  (including  but  not  limited  to Third-Party Content) contained in or accessed through the Platform, and Khurja Ceramic  will  not  be  responsible  or  liable  for  the  accuracy,  copyright  compliance,  legality  or decency of material contained in or accessed through the Platform.

11.3 Khurja Ceramic  shall not have any liability where the transaction is unable to be completed or does not materialize. In no event shall Khurja Ceramic  be liable   for   any   damages   whatsoever,   whether   direct,   indirect,   general,   special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of You or anyone else in connection with the Platform, including, without limitation, bodily  injury,  emotional  distress,  and  any  damages  resulting  in  any  way  from communications or meetings with Users or persons You may otherwise meet through the Platform.

11.4 The Platform and Third-Party Content links are provided “as is”, “as available” and are provided  without  any  representations  or  warranties  of  any  kind,  express  or  implied, including,  but  not  limited  to,  the  implied  warranties  of  title,  non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed, save to the extent required by applicable law.

11.5 Khurja Ceramic , and its affiliates, directors, employees, agents, representatives, suppliers,  partners  and  content  providers  do  not  warrant  that:  (a)  the Platform including,  without  limitation  any  third  party  sites  or  services  linked to  the Platform will be secure or available at any particular time or location; (b) any defects or  errors  will  be  corrected;  (c)  any  content  or  software  available  at  or  through  the Platform or third party sites is free of viruses or other harmful components; or (d) the results of using the Platform will meet Your requirements. Your use of the Platform and content (including but not limited to Third-Party Content) is solely at Your own risk. Some  states  /  countries  do  not  allow  limitations  on  implied  warranties,  so  the  above limitations  may  not  apply  to You.  If  any  open-source  software  is  included  in  the Platform, the terms of an open-source license may override some of the terms of these Terms of Use.


You  shall  defend,  indemnify,  and  hold  harmless Khurja Ceramic , its affiliates and each of its, and its affiliates employees, contractors, directors, suppliers and representatives from all losses, costs, actions, claims, damages, expenses (including reasonable legal costs) or liabilities, that arise from or relate to Your use or misuse of, or access to, the Platform, or otherwise from Your violation of these Terms of Use, or infringement by You, or any third party using Your account, of any intellectual property or other right of any person or entity. Khurja Ceramic  reserves the right to assume the exclusive defense and control   of   any matter otherwise subject to indemnification by You, in which event You will assist and cooperate with Khurja Ceramic  in asserting any available defenses. 


13.1 All   liability   of Khurja Ceramic,   its   directors,   employees,   agents, representatives, partners, suppliers or content providers howsoever arising for any loss suffered as a result of Your use of the Platform or content (including but not limited to Third-Party Content) is expressly excluded to the fullest extent permitted by applicable law,  save  that,  if  a  court  of  competent  jurisdiction  determines  that  liability  of Khurja Ceramic , its affiliates, directors, employees, agents, representatives, partners, suppliers has arisen, the total of such liability shall be limited in aggregate to One Thousand Rupees (INR 1000).

13.2 Khurja Ceramic  will not be liable or responsible for: (a) Any  instance  where  the  transaction  is unable  to  be  completed  or  does  not materialize; (b) any  failure  to  perform,  or  delay  in  performance  of,  any  of Khurja Ceramic ’ obligations under these Terms of Use that is caused by any act or event  beyond Khurja Ceramic ’ reasonable  control,  including Force Majeure Events; © any  failure  to  perform,  or  delay  in  performance  of,  any  of Khurja Ceramic ’ obligations under these Terms of Use or any financial loss that is caused by an assigned partner(s) or third-party service; (d) the Platform not  meeting Your  individual  requirements  or  the Platform containing defects or errors, as the Platform has not been developed specifically for You.  It  is Your  responsibility  to  ensure  that You  use  the Platform if  the facilities and functions of the Platform meet Your requirements; (e) any loss or damage caused by a distributed denial-of-service, viruses attack, or other  technologically  harmful  material  that  may infect Your device,  data  or other proprietary material due to Your use of the Platform.

13.3 Additionally,  by  using  the Platform  and  allied  services, You acknowledge  and  agree that internet transmissions are never completely private or secure. You understand that any message or information You send using the Platform or any allied services may be read  or  intercepted  by  others,  even  if  there  is  a  special  notice  that  a  particular transmission is encrypted. 

13.4 To  the  maximum  extent  permitted  by  applicable  law,  in  no event  shall Khurja Ceramic , nor its affiliates, directors, employees, agents, representatives, partners, suppliers or content providers, be liable under contract, tort, strict liability, negligence or  any  other  legal  or  equitable  theory  or  otherwise  (and  whether  or  not Khurja Ceramic ,  its affiliates,directors,  employees,  agents,  representatives,  partners, suppliers or content providers had prior knowledge of the circumstances giving rise to such loss or damage) with respect to the Platform, allied services or content (including but not limited to Third-Party Content) for: (a) the use or the inability to use the Platform; (b) indirect, remote or consequential losses or damages; © loss of actual or anticipated profits; (d) loss of revenue; (e) loss of goodwill; (f) unauthorized access to or alteration of Your transmissions or loss of data; (g) loss of anticipated savings; (h) wasted expenditure; (i) cost of procurement of substitute goods or services; or (j) any other matter relating to the Platform, content or allied service.

13.5 It is Your  responsibility  to  ensure  that You  use  the Platform if  the  facilities  and functions of the Platform meet Your requirements. Nothing in these Terms of Use shall be deemed to exclude or limit Your liability in respect of any indemnity given by You under these Terms of Use. Applicable law may not allow the limitation or exclusion of liability  or  incidental  or  consequential  damages, so  the  above  limitation  or  exclusion may not apply to You. In such cases, Khurja Ceramic ’ liability will be limited to the fullest extent permitted by applicable law. 

13.6 Without prejudice to the foregoing, none of the affiliates, directors, employees, agents, representatives,  partners,  suppliers  or  content  providers  of Khurja Ceramic  shall  be  personally  liable  for  any  action  in  connection  with  the Platform  or  allied services.


14.1 The intellectual property in the Platform, and in the material, content and information made  available  on  the Platform including  graphics,  images,  photographs,  logos, trademarks, the appearance, organization and layout of this Platform and the underlying software code belong to Us or Our licensors. You must not copy, modify, alter, publish, broadcast,  distribute,  sell  or  transfer  (whether  in  whole  or  in  part)  any  of the material referred to above. The information provided on the Platform and the Products are for Your personal use only.

14.2 You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Khurja Ceramic  or any of the seller or the buyer on our Platform without our prior written consent. You may not  use any meta tags or any other “hidden text” utilizing Khurja Ceramic  or its affiliates’ names or trademarks without the prior written consent of Khurja Ceramic  and / or its affiliates, as applicable. Any unauthorized   use   terminates   the   permission   or   license   granted   by   Khurja Ceramic  and / or its affiliates, as applicable. 

14.3 All  material  on  the Platform,  including  images,  illustrations, audio  clips,  and  video clips,  are  protected  by  copyrights,  trademarks  and  other  intellectual property  rights. Without the prior written consent of the owner, modification or use of the material on any other website / networked computer environment or for any purpose is a violation of  the  copyrights,  trademarks,  and  other  proprietary  rights  is  prohibited.  Any  use for which You receive any remuneration, whether money or otherwise, is a commercial use for the purposes of this clause.

14.4 Infringing listings or selling or buying any of these items could put You (if You are the Seller) at risk for civil or criminal liability. Please see our Infringement and Take Down Policy set out below with respect to more information in this regard.

14.5 You Must: (a) not copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store or otherwise use the Platform or any of its components; (b) not delete or modify any content of the Platform, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that You do not own or have express permission to modify; © not make false or malicious statements against the Platform, allied services or Khurja Ceramic ; (d) not use the Platform in any unlawful manner, for any unlawful purpose, or in any  manner  inconsistent  with  these  Terms  of  Use,  or  act  fraudulently  or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Platform or any operating system; (e) not engage in any form of antisocial, disrupting, or destructive acts, including ‘flaming’ ‘Spamming’, ‘flooding’, ‘trolling’,‘phishing’ and ‘griefing’ as those terms are commonly understood and used on the internet; (f) not use the Platform or any allied services in a way that could damage, disable, overburden,  impair  or  compromise  the Platform,  our  systems  or  security  or interfere with other Users; (g) not  carry  out  reverse  engineering  in  respect  of  the  hardware or  software underlying the Platform or any part thereof; and (h) comply with any applicable law and regulation relating to downloading, using or  otherwise  exporting  the  technology  used  or supported  by  the Platform  or allied services, which may include but is not limited to not using the Platform in a country where the use of the Platform or any allied service is unlawful. 


15.1 We are committed to removing listing or content on the Platform which infringes any intellectual property rights of others. To facilitate this, We have a verification process so  that  the  Users  who  are  intellectual  property  owners  could  easily  report  listings  or content  that  infringe  their  rights.  In the  event  that  You  believe  that  Your  intellectual property right has been infringed by any of our Users, please email Us immediately at support@khurjaceramic.com along with the information set out below: (a) Description  of  the  alleged  intellectual  property  right  that  has  been  infringed along with adequate information to identify the intellectual property, including URL or screen shots of the listing / content on ourPlatform; (b) Details establishing that the complainant is the owner or the exclusive licensee of the infringed intellectual property; © Details  of  the  person,  if  known  who  is responsible  for  uploading  the  listing  /  content, infringing Your intellectual property; (d) Undertaking that You will file an infringement suit in a competent court against the  User  responsible  for uploading  the  infringing  intellectual  property,  and undertaking that You shall produce the orders of the court to Us within 21 days from the date of receipt of infringement notice; and (e) Your address, telephone number, and email address. 

15.2 We will respond to all infringement notices and will comply with all applicable law in relation to the take down of such listings or content on the Platform. We also reserve the right to terminate a User’s account if the User is guilty of such infringement. 

15.3 When You send Us an infringement notice, You: (i) declare that all statements made by  You  are  true;  (ii)  acknowledge  and  agree  that  We  may  share  Your  infringement notice  with  third  parties  including  the  parties  involved  in  the  allegedly  objectionable activities / infringing activities, our group companies, our legal advisors and other third parties; (iii) You agree to indemnify Us in the event Your notice is issued with any malafide intentions and we suffer any losses for taking action based on Your notice. 

15.4 On  receipt  of  Your  notice,  we  will  verify  the  allegations  and if  We  find  that  the alleged listing / content is infringing Your intellectual property rights, We shall remove the listing / content within 36 (thirty six) hours of the receipt of Your notice.

15.5 Khurja Ceramic  has the right to restore the listing of the Product in the event that You are unable to produce the orders of the competent court having jurisdiction as set out above. We are further not obligated to respond to any further takedown notices in relation to the same alleged infringements.


16.1 Khurja Ceramic   prohibits  the  use  of  language  that  is offensive,  profane, racist,  hateful, sexual,  defamatory  or  obscene  in  nature  on  the Platform,  or  any correspondence in relation to listing or sale of Products or provision of Services. This Policy  extends  to  text  within listings,  seller  pages,  reviews  and all  other  areas  of  the Platform that other Users may view. Offensive display names and offensive language in a listing or otherwise should be reported to Khurja Ceramic .

16.2 Interference, attempted interference or threatened interference with the Platform and / or operations using any software program, routine or activity is a serious offense and is not permitted. You (if You are the seller), availing Yourself of the Platform may only modify or add content in those areas specifically designated for You. All content must also abide  by  all  other  Agreements.  Disciplinary  action  may  result  in  indefinite  / temporary suspension of a Your account or a formal warning. 

16.3 You agree to be fair, accurate and non-disparaging while leaving comments, feedback, testimonials and reviews (“Feedback”) on or about the Platform,  You acknowledge that You transfer all rights in such Feedback to Us and that We will be free to use the same  as We  may  find  appropriate.  If it  comes to  Your  notice  that any Feedback comment contains  profanity,  please  write  to  Us  at  support@khurjaceramic.com and submit  a  request  for  action  /  removal.  Disciplinary  action  may  result  in  indefinite  / temporary suspension of Your account or a formal warning.


17.1 Governing Law These Terms of Use and all matters arising in connection with these Terms of Use shall be construed in accordance with the laws of India. Subject to Clause 15.2 below, the parties submit themselves to the exclusive jurisdiction of the courts at Bulandshahr, U.P. India.

17.2 Dispute Resolution Parties shall endeavor to amicably settle and resolve any dispute or difference arising out  of  or  in  relation  to  these  Terms  of Use within  30  (thirty)  days  from  the  date  of  raising such dispute or difference by the aggrieved party, failing which either party may refer any disputes arising out of or in connection with these Terms of Use in accordance with the Arbitration and Conciliation Act, 1996 and the rules hereunder. The arbitration shall be conducted in English and the seat of arbitration shall be Bulandshahr, U.P. India. There shall be  a  sole  arbitrator  mutually  appointed  by  the  parties.  The  decision  of  the  arbitrator shall be final and binding on the parties. Nothing shall preclude a party from seeking interim equitable or injunctive relief, or both, from any court having jurisdiction to grant the same. You agree that We shall not be liable or made party in any dispute arising between the Buyer and the Seller, except in such cases where Khurja Ceramic  is  the  Seller.  Notwithstanding  anything  to  the contrary,  parties may  agree  to  conduct the  arbitration  proceedings  virtually  through  such audio-visual  means  as  may  be mutually agreed upon by the parties. 


These Agreements constitute the  entire  agreement  between You  and Khurja Ceramic  with  respect  to  the Platform,  availing  of  the  allied service,  or content (including but  not  limited  to  Third-Party Content),  and  supersedes all  prior  or contemporaneous communications and proposals (whether oral, written or electronic) between You  and Khurja Ceramic  with  respect  to  the Platform .  If  any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Use will otherwise remain in full force and effect and enforceable. The failure of either party  to  exercise  in  any  respect  any  right  provided  for  herein  shall  not  be  deemed  a waiver of any further rights hereunder. Waiver of compliance in any particular instance does not mean that Khurja Ceramic  will waive compliance in the future. In order for any waiver of compliance with these Terms of Use to be binding, Khurja Ceramic  must provide You with written notice of such waiver through one of its authorised representatives.


Khurja Ceramic  reserves the right, at its sole discretion, to modify or replace any  of  these  Terms  of  Use,  or  change, suspend,  or  discontinue  the Platform, content (including but not limited to Third-Party Content) or allied services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Platform by sending You notice through the Platform or via email or by modifying the Terms of Use without any prior notice to You. Khurja Ceramic  may also impose limits on certain features and services or restrict Your access to parts or all of the

Platform without notice or liability. It is Your responsibility to check these Terms of Use periodically for changes. Your continued use of the Platform following the  posting  of  any changes  to  these  Terms  of  Use  constitutes  acceptance  of  those changes.


Khurja Ceramic  will  not  be responsible  for  any  delay  or failure to  comply with its obligations under these Terms of Use or with relation to the Platform or allied services,  if  the  delay  or  failure  arises  due  to  any  event  or  circumstance  beyond Khurja Ceramic ’ reasonable control. 


This document is an electronic record in terms of the Information Technology Act, 2000 (“IT  Act”)  and  rules  made  thereunder  as  may  be  applicable,  and  the  amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This  electronic  record  is  generated  by  a  computer  system  and  does  not  require  any physical  or  digital  signatures.  This  document  is  published  in  accordance  with  the provisions of the IT Act and the rules made thereunder that require publishing the rules and regulations, Privacy Policy and Terms of Use of the Platform.


22.1 Khurja Ceramic  shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Khurja Ceramic ’ reasonable    control,    including,    without    limitation,    mechanical,    electronic    or communications failure or degradation (including “line-noise” interference).

22.2 These  Terms  of  Use  are  personal  to You,  and  are  not  assignable,  transferable  or sublicensable  by You  except  with Khurja Ceramic ’  prior  written  consent. Khurja Ceramic  may  assign,  transfer  or  delegate  any  of  its  rights  and obligations hereunder without Your consent. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Use and neither party has any authority of any kind to bind the other in any respect.

22.3 Unless otherwise specified in these Term of Use, all notices under these Terms of Use will  be  in  writing  and  will  be  deemed  to  have  been  duly  given  when  received,  if personally  delivered  or  sent  by  certified  or  registered  mail,  return  receipt  requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.

22.4 In  respect  of  these  Terms  of  Use  and Your  use  of  this Platform, allied  service,  or content, nothing in these Terms of Use shall be deemed to grant any rights or benefits to  any  person,  other  than Us  and You (and Khurja Ceramic ’  and Your respective  successors  in  title  or  assignees),  or  entitle  any  third  party  to  enforce  any provision  hereof,  and Khurja Ceramic  and You  agree  that Khurja Ceramic  does  not  intend  that  any  provision  of  these  Terms  of  Use should  be enforceable  by  a  third  party by  virtue  of  the Indian  Contract  Act,  1872  or  other applicable laws.


23.1 Where Khurja Ceramic  has provided You with a translation of the English language version of these Terms of Use, then You agree that the translation is provided for Your convenience only and that the English language versions of the Terms of Use will govern Your relationship with Khurja Ceramic .

23.2 If there is any contradiction between what the English language version of these Terms

of Use says and what a translation says, then the English language version shall take precedence.


24.1 In accordance with the Information Technology Act, 2000 and rules made there under and  other  applicable  laws,  the  name  and  contact details  of  the  Grievance  Officer  are provided below: 

You may write to the Grievance Officer at the following address:

Name: Kartik Singh

Address: Khurja Ceramic, at Munda Khera Road, Opp. Chhabra Industry, Khurja – 203131, U.P. INDIA

Email: support@khurjaceramic.com

Phone Number: +91-92584-33383

Please contact the Grievance Officer for any questions or comments (including all inquiries related to copyright infringement) regarding the Platform.

24.2 Except  where  required  by applicable law, Khurja Ceramic  cannot  ensure  a response to questions or comments regarding topics unrelated to the terms of this Terms of Use or Khurja Ceramic ’ privacy practices. 


25.1 These  Terms  of  Use  contain  the  entire  understanding  of the Parties,  and  there  are  no other written or oral understandings or promises between the Parties with respect to the subject matter of these Terms of Use other than those contained or referenced in these Terms of Use.